Ans : Tarakonline.com is a young and
vibrant company that aims to provide good quality branded products in reasonable
Ans : It is easy to update your Tarakonline account and view your orders
any time through 'My Account'. 'My Account' allows you complete control over your
transactions on Tarakonline
Manage/edit your personal data like address etc.
Change your password
Track the status of your orders
Ans : Once your order has been logged and payment authorization has been
received, the Tarak Online confirms receipt of the order and begins processing it.
You will receive an email containing the details of your order when the Tarak Online receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. 87511241871), a listing of the item(s) you have ordered and the expected delivery time.
You will also be notified when the Tarak Online ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).
Ans : Tarakonline offers you multiple payment methods. Whatever your online
mode of payment, you can rest assured that Tarakonline's trusted payment gateway
partners use secure encryption technology to keep your transaction details confidential
at all times.
You may use Internet Banking, Cash on Delivery to make your purchase.
Tarakonline also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India. More...
Ans : Unfortunately, products listed as 'Out of Stock' are not available
for sale. Please use the 'Notify Me' feature to be informed of the product's availability
on Tarak Online.
This feature is provide on some products
Ans : If you are not comfortable making an online payment on tarakonline.com,
you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D
you can pay in cash at the time of actual delivery of the product at your doorstep,
without requiring you to make any advance payment online.
Ans : We accept payments made by credit/debit cards issued in India
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry
date, three-digit CVV number (found on the backside of your card). After entering
these details, you will be redirected to the bank's page for entering the online
3D Secure password.
We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using
your debit card at checkout, you will need your card number, expiry date (optional
for Maestro cards), three-digit CVV number (optional for Maestro cards). You will
then be redirected to your bank's secure page for entering your online password
(issued by your bank) to complete the payment.
Ans : Generally delivery charges Rs.40/- on orders amount pay online and you
can pay order amount on cash on delivery then you pay delivery charges Rs.40/-. If
you can shop more then one products that's time you pay (40 * No. of products) products delivery
Ans : It is possible that the Tarakonline or our courier partners have a
holiday between the day your placed your order and the date of delivery, which is
based on the timelines shown on the product page. In this case, we add a day to
the estimated date. Some courier partners and Tarakonline do not work on Sundays
and this is factored in to the delivery dates.
Ans : Estimated delivery time depends on the following factors:
Product's availability with the Tarakonline.
The destination to which you want the order shipped to and location of the Tarakonline.
Ans : There are no hidden charges when you make a purchase on Tarakonline.
List prices are final and all-inclusive. The price you see on the product page is
exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Tarak online shipping policy.
You have probably noticed varying estimated delivery times of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Tarakonline , your shipping destination and the courier partner's time-to-deliver in your location.
Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.
Ans : Availability of CoD is possible in all over india on tarakonline.
Our courier partners give services to all over india.
Ans : Returns are easy. Contact Us to initiate a return. You will receive
a call explaining the processes once you have initiated a return.Wherever possible
the item. In case, you can return the item through a third-party courier service.
Return fees are borne by the customers.
Ans : Your online transaction on Tarakonline is secure with the highest levels
of transaction security currently available on the Internet. Tarak Online uses 256-bit
encryption technology to protect your card information while securely transmitting
it to the respective banks for payment processing.
All credit card and debit card payments on Tarakonline are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
Ans : Tarakonline stores the first 6 and last 4 digits of your card number
in a secure and encrypted manner. The first 6 digits (also known as the Bank Identification
Number) are used to identify the bank name and country where your card was issued.
The first 6 and last 4 digits are together used for fraud detection and prevention
Ans : The new returns policy of 10 days replacement for Large Appliances
is applicable for all orders placed from september 22, 2016 onwards.
*All the products under a particular category may not have the same return/replacement period. Kindly always check the respective product's return/replacement policy.
In case the replacement item is out of stock,
we will refund your amount.
Items with locks/passwords should be returned unlocked/disabled.